AI stands for “artificial intelligence” we can define AI as any time a computer or machine does something that would require the intelligence of a human. A machine with the capability to perform intellectual functions such as learning, reasoning and solve problems. Artificial intelligence exists when a machine has intellectual ability.
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Are you planning to bring in conversational automation using AI to make your processes more cost effective and consistent ? There are certain things I would like to share with you from my few years experience on-boarding customers to conversational AI platforms. These can be used as high levels checkpoints to save ourselves from getting into avoidable activity traps or creating bots that fail to attract customer interest. Goal thus, is to gain high ROI on your time and money invested for adopting AI supported processes.
Natural Language Processing, usually shortened as NLP, is a branch of artificial intelligence that deals with the interaction between computers and humans using the natural language. Natural Language Processing (NLP) is a fundamental element of conversational artificial intelligence for communicating with intelligent systems using natural language.
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